Cyber attacks are getting smarter. Email security tools are getting noisier. And crew are stuck in the middle – expected to spot sophisticated phishing attempts while juggling operational duties, limited bandwidth, and an inbox full of warning messages that all sound the same.
This is the problem no one’s talking about: alert fatigue.
Maritime operators have invested heavily in security. Training programmes, warning systems, malware filters – they’re all in place. But it’s not working as it should, because we’ve reached a tipping point where the noise is drowning out the signal. Crew are getting so many alerts that they’ve stopped paying attention. And when that happens, even the most sophisticated security system becomes meaningless.
Read the full article from Jamie Jones, Chief Operating Officer on Splash 247