Knowledge Base

Help & Support

Our knowledge database provides immediate access to help resolve any questions you may have. You'll find short and concise instructions on individual tasks, as well as relevant manual entries in bite size instructions.

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Our knowledge database provides immediate access to help resolve any questions you may have. You'll find short and concise instructions on individual tasks, as well as relevant manual entries in bite size instructions.

Login to our Knowledge Base, then select the Knowledge Base tab at the top of the page.

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Contact our support team

Our dedicated team of support personnel are at your disposal 24 hours a day, 365 days a year.

Contact Support

UK support:

+44 (0)1925 818940

Singapore support:

+65 68714821

Office opening times

Our offices are open at their respective local times between 09:00 and 17:00

Opening hours vary due to public holidays. Please check this page for up and coming holidays and how these will affect our opening times.

List of public holidays

Emergency technical assistance

If you require emergency technical assistance outside of our opening times, Please rest assured that our technical support teams are still available for all emergency technical query’s.

Emergency telephone number

+44 (0)1925 818940

List of public holidays

During public holidays our offices will be closed. Here's a quick reminder of our opening times for the upcoming public holidays:

UK office closed on:

25th December 2020
Christmas day
28th December 2020
Boxing day
1st January 2021
New Years day
2nd April 2021
Good Friday
5th April 2021
Easter Monday
3rd May 2021
Early May Bank Holiday
31st May 2020
Spring Bank Holiday

Singapore office closed on:

25th December 2020
Christmas day
1st January 2021
New Years day
12th February 2021
Chinese New Year
2nd April 2021
Good Friday
1st May 2021
Labour Day
13th May 2021
Hari Raya Puasa
26th May 2021
Vesak

Contact our offices

UK Head Office

Head Office: +44 (0)1925 818 918

Global Technology House
11 Padgate Business Park,
Green Lane, Padgate,
Warrington WA1 4JN

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Singapore office

Regional Office: +65 68714820

3, Phillip Street
#19-02 Royal Group Building
Singapore 048693

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Message us

If you would like to find out more information about any of our services, please use our Enquiry form. If you have a support question, please choose Contact Support. All enquiries are treated in confidence and without obligation.

Make an enquiry Contact Support